Trusted Advisors to Over 100 Businesses
in Covington, Mandeville, Slidell and New Orleans
BridgeNet was formed in 2008 with a vision to be the area’s leading, customer focused, community involved expert technology consultants. We provide IT services to clients in the New Orleans metro area and beyond.
The BridgeNet Family
Our customer focused, community involved expert technology consultants.
Chuck Rich, MCP, A+
Mike Tracy
Anders Pedersen
Anders has been working in the Information Technology field since 2012. He started working in the IT field by diagnosing and managing warranty claims for some of the 3 major IT equipment manufacturers, where he would diagnose computers, printers and copiers for both commercial and residential customers.
As a natural progression from diagnosing hardware, he dove into software and remote help desk support and was the remote help desk manager and internal ISO auditor for a previous employer.
Anders enjoys educating himself in the IT field and has a real passion for solving new and complex issues. Anders is originally from Denmark and moved to America in 2007 to marry his long term, long distance fiancé Rochelle. Anders and Rochelle live in Covington with their son Finn. When Anders is not spending time with his family, he enjoys working on TV’s, computers and cars. Anders joined BridgeNet in July 2017.
Shane Hodgson
From his broad base of consumer service roles, Shane Hodgson brings more than 20 years of experience working in teams to solve problems and build success for clients, volunteers and employers. Prior to his role as Systems Consultant at BridgeNet, Shane collaborated with fellow IT professionals throughout the nation for RPS, a division of A.J. Gallagher. His role there grew from the acquisition of his former employer First Premium Insurance, at which he honed troubleshooting skills and served as his location's first line of defense in IT customer service.
Prior to Hurricane Katrina in 2005, Shane served as chief of information and reference for Tulane University Medical School’s Matas Medical Library.
Outside his IT career, Shane is a devoted husband and father, serving in volunteer capacities in every school his children have attended since his eldest began Madisonville Elementary in 2005. Shane was instrumental in founding the PTA at Lancaster Elementary and led Eagle Dads for Madisonville Junior High. Shane also volunteers as a facilitator for Boot Camp for New Dads at St. Tammany Parish Hospital.
Shane holds a bachelor's and master's degrees from Southeastern Louisiana University, with focus in history and government. He is a YMCA Northshore Hero and a graduate of Leadership St. Tammany. Shane has served as president of PTA in all Madisonville schools and was recognized by District PTA for a decade of leadership with the life service award.
Since 2001, Shane has become well versed in Information Technology. He has worked in university settings as well insurance before joining BridgeNet in February of 2015.
Bo Jakins, MBA, CCSP, CCNA
Shane Neilsen
Shane is no stranger to Information Technology having spent over 6 years in technology related fields. He spent a number of these years as a technical support manager over a group who provided warranty hardware repair of commercial PCs, copy machines, and printers. He later strengthened his software experience by serving as a software analyst for commercial salon and spa point of sale systems. Prior to joining BridgeNet in February of 2016, Shane served as a lead technical adviser of a large backup and disaster recovery firm in Hammond, LA where he gained a firm understanding of the importance of commercial applications how they affect the companies who rely on them.
Shane attended Southeastern Louisiana University where he received a firm foundation in Computer Science. He later built on this by achieving his CompTIA A+ and CompTIA PDI+ certifications. He has also trained with Hewlett Packard to become a hardware warranty specialist.
Shane’s hobbies include playing his guitar and flying his drone. You will often find Shane spending time with family and friends. Shand joined BridgeNet in February of 2016.
Richard Clark
Richard has spent the last 3 years working in the Information Technology field as a help desk analyst for a large university. There he acquired a multitude of skills including desktop support, software troubleshooting and hardware setup.
Richard graduated from Louisiana State University with a bachelor’s degree in Information Systems and Decision Sciences. He also grew up on the Northshore, so he is very familiar with the area and people.
Richard enjoys spending time with his friends and family. He also likes to build computers in his spare time.
Matthew Bruce
Matt’s hobbies include bicycling and gardening. You will often find Matt listening to Elvis Presley and he hopes to one day visit Graceland. Matt joined BridgeNet in November 2019.
Sean Imel, Systems Consultant
A hardware specialist, Sean started down the path of IT as member of upper management for a local cellphone and computer repair company. As an Operations and Compliance Manager, he directly oversaw the opening of over 60 repair locations, often training their owners and staff in mobile device and computer repair. After completing this, he took his family to Sacramento, California, where he worked as a Regional Developer, opening and training seven repair stores in the northern Californian market. It was here that he realized how much he loved working in IT and decided to focus his efforts on establishing himself as an IT Professional.
Sean holds a CompTIA A+ and is currently studying for his Network+ certification. He is also certified through The Cardinal Path in both Google AdWords and Google Analytics. He combines this with over 20 years of customer service experience to offer the best possible solutions for all our client’s problems.
In his personal life, Sean is happily married, and a proud father of a rambunctious seven-year-old. He is also an avid creator, having recently finished his first novel; prior to that he wrote, performed, recorded and produced a 12-track music album detailing the experiences he and his wife went through when she successfully battled a cancer diagnosis in 2010. He is a multi-instrumentalist, singer, writer, a gaming devotee, and a person very happy with the career path he is on.
Mike Tracy
Clay Wager
Clay has spent the last 4 years as a Systems Admin performing Server deployments including Active Directory and SaaS applications. For previous 7 years, he specialized in Disaster Recovery for many Backup software platforms and was the go-to for setup, configuration, data and systems recovery for business.
Clay spends his spare time working on tech certifications, helping with AV and IT at Restoration Northshore Church, hiking nature trails, taking photography, and astrophotography using time lapse videos.
Frank Caronna
Frank has been working in the Information Technology field for over 25 years. He has worked as assistant network administrator, help desk escalation, help desk management, telecom administrator and computer disaster recovery. Frank has a Certified Microsoft Professional certification and an associate’s degree in Electronics Engineering Technology. He also has training in AT&T’s advanced technical support for iPhones, iPads, and Android.
Frank is happily married and has a son, a daughter and 5 grand kids. He is also a musician and videographer. He has recorded several CD’s including a CD recorded at Studio in the Country in Bogalusa. He has done videography for weddings and music videos. He has played guitar/Vocal for worship and managed cameras and live stream for Restoration Northshore Church. He also edited and produced a weekly TV show for Restoration Northshore on Dominion TV.
