Metro New Orleans IT Company

Staff members do not need to waste time on the phone trying to get to a live person.  Your calls are answered by staff in our office – no automated system, no dial by number directory.  You need help fast and our goal is getting your problem resolved as quickly as possible.  Every employee has access to expert IT support.

Where do you turn when you are working late to get that important document prepared for your early morning meeting and your printer displays an error message?  We have on-call technicians ready to assist you in an emergency.  Our operations team shares in the responsibility of afterhours care for our customers.  While we value our family time just as much as anyone else, we understand when you need support outside of the typical 8-5 workday.

Internet outages are a high priority for you in today’s connected world.  We get it, and we proactively monitor your internet connection to work with your ISP (Cox, Charter, ATT, etc) to determine the root cause and help them restore service as quickly as possible.

Problems are resolved faster when everyone comes together to work as a team.  Other vendors play a critical role in managing your infrastructure, and we will work together with them to resolve issues as quickly as possible.

Your staff deserves top notch service and quick resolutions to their problem.  You’ve never collaborated with a vendor at this level before.  These tools strengthen our partnership as we work together to build a stronger IT knowledgebase.  We document our best practices and constantly update and groom them to ensure we are meeting your staff’s desires.

Your company growth is key.  We come to the table as a trusted partner to help in that growth strategy.  Regular technology assessments are one of the most effective tools we have when it comes to staying proactive and anticipating company needs.  These calls will help nurture our relationship and establish our expertise in helping plan and budget for the future. 

You expect user adds/changes/deletions to be done quickly and precisely every time.  This reaches back to our documentation system to produce consistent results when changes are made to the IT environment especially when it comes to security access for users.

Affordable insurance is a necessity when disaster strikes.  You want to rest easy knowing everything is backed up and systems can return to normal in a respectable time frame given the unfortunate event of a disaster while at the same time not breaking the bank.   We wrap a security blanket around your network to protect it.

Your staff will not be burdened with computer and printer setups.  Don’t waste valuable employee productivity on a task we have down to a science.  We help spec the correct system for the job, order it, receive it, prep it, configure it with individual user configurations and ship it on its way to its new home with no time interruption to your staff.

Having 24/7 tech support for critical IT needs is a game-changer for small businesses, especially when provided by a local team of metro-New Orleans-based IT consultants. This constant accessibility ensures that any technological issues hindering business operations can be swiftly addressed, minimizing downtime and potential financial losses. The local aspect adds a personalized touch, as the IT consultants are familiar with the specific challenges and requirements of the community.

For small businesses, where resources may be limited, having a dedicated team available around the clock means immediate assistance in case of emergencies. Whether it’s resolving system failures, addressing security concerns, or troubleshooting software glitches, this continuous support safeguards the business’s continuity. Additionally, our local IT consultants can offer on-site assistance when necessary, fostering quicker resolutions to complex issues.

Data backup and recovery systems are paramount for small businesses, especially when provided by a local team of IT consultants serving all of metro New Orleans including the Northshore. These systems act as a safety net, shielding businesses from potential data loss due to unforeseen events like hardware failures, cyber attacks, or human errors. A local IT team brings the advantage of familiarity with the business’s specific needs and local conditions, ensuring a tailored and effective backup strategy.

In the event of data loss, swift recovery is crucial to minimize disruptions. Local IT consultants can expedite this process, facilitating the restoration of critical information. Beyond just protection, having robust data backup and recovery systems instills confidence in customers and partners, showcasing a commitment to data integrity and business continuity. For small businesses with limited resources, this investment in data security becomes a strategic measure, safeguarding against potential setbacks and reinforcing the foundation for sustainable growth.

Establishing data firewall and network security systems is pivotal for small businesses, particularly when implemented by a local team of IT consultants. These protective measures shield sensitive information from unauthorized access, cyber threats, and potential breaches. 

Our local IT team adds value by understanding the unique aspects of your business and tailoring security solutions specifically to your needs. 

Beyond safeguarding against data breaches, robust firewall and network security instill trust among clients and partners, showcasing a commitment to data integrity. For small enterprises, the local touch ensures quick responses to evolving threats and a proactive approach to cybersecurity, ultimately fortifying the business against potential disruptions and preserving its reputation in the market.

Voice over Internet Protocol (VoIP) systems offer significant benefits for small businesses. These cost-effective communication solutions leverage the internet for voice and video calls, reducing traditional phone service expenses. 

VoIP enhances flexibility, allowing employees to make and receive calls from anywhere with internet access, fostering remote work. With features like voicemail to email and call forwarding, it improves efficiency and ensures no missed opportunities. 

Additionally, VoIP scales easily, accommodating business growth without extensive infrastructure changes. For small enterprises, the adoption of VoIP represents a streamlined and affordable communication strategy, promoting agility and responsiveness in the competitive business landscape.

Cloud hosting is particularly beneficial for small businesses due to its scalability, flexibility, and cost-effectiveness. As a pay-as-you-go model, it allows for easy adjustments to the hosting resources in line with business growth, avoiding substantial upfront investments. 

Enhanced accessibility is another key feature, enabling data and applications to be accessed from any location, thus facilitating remote work and collaboration. Additionally, cloud hosting typically offers better performance and reliability with reduced downtime, as data can be mirrored across multiple sites.

Security is a major advantage of cloud hosting, with robust measures like data encryption and security audits in place, ensuring compliance with various regulations and protecting sensitive  data. 

As a local MSP in the New Orleans area, our team provides personalized support and management of the cloud hosting environment, including regular updates, security patches, and 24/7 monitoring. Our local expertise not only ensures the smooth operation of your business but also understands the unique challenges faced by businesses in the region.

Deploying cybersecurity measures in small businesses, coupled with the support of a local, metro New Orleans-based team of IT consultants, is critical to maintaining your business in an ever-increasingly dangerous world. 

Cybersecurity safeguards sensitive data from breaches, protecting the business’s reputation and customer trust. Our local IT team brings a personalized touch, understanding the specific risks of the community and tailoring security protocols accordingly. In the event of an unexpected cyber threat, having local experts ensures swift response and resolution, minimizing potential damages. This proactive approach not only secures digital assets but also prevents financial losses and operational disruptions. 

For small businesses, the combination of robust cybersecurity measures and local IT support becomes a strategic investment, fortifying the business against evolving cyber threats and demonstrating a commitment to data integrity.