Not Just Another IT Provider
Can we fix your computers? Sure, but so can every other IT provider. BridgeNet’s priority is to move beyond the minimum standard for supporting our clients to projecting our core values onto our client relationships.
Our core values demonstrate the level of professionalism that we expect of each other as a team and how we treat our clients.
We view issues through our customer’s eyes trying to gain our best understanding of what is important to them.
We don’t want to be “just enough”. We want our clients to realize our value which then makes them passionate, raving fans – not just customers. We live and die by our service to our customers. The level of service we deliver reflects on our reputation and drives repeat business.
Ethics and Integrity
Our team never waivers from the right path even when no one is looking. We conduct ourselves as proper corporate citizens and respect the work environment of our customers. Our clients know their dealings with us will be honest, fair and clean.
Honest and Trustworthy
We promise to always be truthful with ourselves and our clients. We rely on our expertise to provide the facts as well as our opinion as subject matter experts. We always follow through on our promises and commitments.
We set the bar for technology consulting in our community. We relay sound judgement when answering customers’ questions, proposing new solutions to a challenge or when helping team members in their tasks.
Exhibiting patience with our customers and each other is extremely important. Patience and a kind word go a long way when converting clients to raving fans.
Every day we must maintain a proper appearance, courteous attitude and appropriate competence. Grace under pressure exemplifies the quality of our brand. BridgeNet team members will have the drive and focus to efficiently tackle any task at hand.
Innovative and Knowledgeable
Every task, job, ticket, deliverable, email, phone call, etc is completed with no stones left unturned. It is imperative that the BridgeNet team stay in the “know” of cutting edge technology so we can continue to offer our customers solutions that make their everyday operations more efficient.
The collective strength of our BridgeNet brain trust makes us valuable to our clients. When we combine our institutional knowledge, our ingenuity and our personalities, we are unstoppable.