Wondering What Sets BridgeNet Apart from Our Competitors?
Quick Response – You will have immediate and direct access to the person that can answer your question or solve your problem. We have the resources to troubleshoot your problem remotely within 30 minutes. If you problems require an on-site visit, we will be at your door in 2 hours or less.
We Speak Your Language – We understand that conversation full of intimidating technical jargon isn’t productive for effective communication with our customers. Our consultants and technicians will discuss your needs and report their findings in plain English so you can make informed decisions.
You Control Your Rate – That’s right…You get to decide how much you want to pay based on the level of support you need. Our prepaid plans not only offer deep discounts on our regular hourly rates but allow you to better manage your IT expenses. If a prepaid plan doesn’t fit your needs, no problem, we have a plan that’s right for you.
Accurate and Descriptive Invoices – No more generic line items…Our invoices include detailed descriptions of the work that we do accompanied by the date and the technician that performed the work. You won’t find additional charges for travel time, fuel surcharges or hidden expenses.
Experienced – We understand that your business is not the place for the continued education of our team. All of our technicians are accomplished professionals in their field with years of experience to back up their approach technical support.
Trusted Advisor – Every business has a unique set of challenges and needs. We have advised companies in a vast array of industries which gives us insight into the specific practices and tools you need to be competitive in your market. Consider us your one stop shop for the answers to all your technology needs.
Proactive – We want to move your business from plugging holes in a sinking ship to smooth sailing. It is often more expensive to react to issues as they arise than preventing them from happening in the first place. That’s why we have invested in the resources to ensure your systems remain trouble free so you can concentrate on building your business.
We Cost Less Than An In House IT Employee – Salary, healthcare benefits, workers compensation, FICA, 401k, continuing education to name a few. You know how much it costs your business to hire employees and when they don’t meet your expectations, it can create real problems in your business. Outsourcing your IT to BridgeNet alleviates the ongoing cost burden of having an in house IT staff.
We Make Technology Profitable for Your Business – Fixing issues as they arise is only have of the equation. Making technology work for you is the key to success. We can work with you to propel your company forward by using technology to improve customer service, automate tedious and time consuming tasks and communicate more efficiently within your business and with your customers. Let us help you transform your computing environment from a necessary evil to a valued asset.
We Strive for 100% Satisfaction – We want you to be completely confident in your decision to use our services. A good experience means a repeat customer. No nickel and diming, no hassle, only happy customers.